Terms & Conditions

When using our Online Booking Service you are accepting the following terms and condition.

Services

Our physiotherapy clinic provides full musculoskeletal physiotherapy and rehabilitation services and such services are provided by registered, qualified and certified clinicians.

Onsite Services

We offer onsite/home visit physiotherapy services for patients who are unable to attend our practice. Such services are at the discretion of the physiotherapist and bookings should be made by phone our clinic on 07 4092 2605

Accounts

We are a private billing practice and fees are payable at time of your consultation. We accept cash, EFTPOS, Mastercard and Visa.

Private Health Insurance

We accept all major private health fund cards and rebates can be process at the time of your consultation. If your private health fund does not pay part of your claim at time of processing you will be asked to pay the full fee and we will provide a copy of your Tax Invoice so you can claim privately.

Non-Attendance

An appointment time is reserved exclusively for you. We reserve the right to charge a cancellation fee which will be the full charge for the appointment as reserved. This fee can we waived when we are provided with at least 24 hours notice of the cancellation.

Clicking on “Book Now” will take you to our online booking system. Please note:

Please provide all information as requested within the fields  when booking online. You will be sent a secure code to confirm your booking (see our Privacy Policy online for details on our secure online services) either by SMS or email. Once you enter this secure code your booking will be confirmed and our physiotherapists will be advised of your booking time.